Support
Welcome to Hey Roar Support! Here you can find answers to common questions and ways to get help.
1. Frequently Asked Questions (FAQ)
- How do I create an account?Download the app, sign up with your email, Google, or Apple account, and follow the setup instructions.
- How do I subscribe to a creator?Navigate to their profile and tap the Subscribe button.
- How do I cancel my subscription?Go to your account settings → Subscriptions → Select the subscription you want to cancel.
- How do I delete my account?You can request deletion in your account settings. All data will be permanently deleted within 30 days.
2. Troubleshooting
- App not loading? Try force quitting and restarting the app.
- Notifications not working? Make sure you have granted notification permissions in your device settings.
- Payment issues? Check your App Store or Play Store payment method and try again.
3. Contact Support
If you can’t find the answer here, our support team is ready to help.
4. Feedback
We’d love to hear your ideas for improving Hey Roar! Send us your feedback at tran@micalabs.com.
Thank you for being part of the Hey Roar community!